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Tuesday, May 31, 2011

HOA bills coming late in the mail?

Positively Palermo received this e-mail: "Dear Penny, Why are we getting our HOA bills from DRM so late near the 1st of the month when they are due? Do others have this problem?" Miss Penny Lane says: She hates late charges because they cut into her clothing allowance.
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15 comments:

  1. AnonymousJune 1, 2011 at 9:19 AM

    The easiest thing to do a a direct deposit from your bank to DRM. You don't have to worry about the bill.

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  2. AnonymousJune 1, 2011 at 9:52 AM

    But if you go to the DRm Web site it says they no loner are taking electronic payments as of May 17. What is up with that?

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  3. AnonymousJune 1, 2011 at 7:33 PM

    Yes, we also have not received the monthly invoice.

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  4. AnonymousJune 2, 2011 at 8:24 AM

    I contacted DRM and yes, will be sending them out late again.

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  5. AnonymousJune 2, 2011 at 10:13 AM

    Are they charging late fees? This is crazy. Sending out these monthly bills is a basic and they can't do this right?

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  6. AnonymousJune 2, 2011 at 10:14 AM

    We live in Canada and now must pay ahead because the bill always comes late - now it is coming even later. This is not professional.

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  7. AnonymousJune 2, 2011 at 1:00 PM

    Brandi at DRM says they are changing their computer program that generates the bills and that is why they are late this time. But, I have complained to her the last several months about the late bills and she always has some excuse.

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  8. AnonymousJune 2, 2011 at 2:58 PM

    I don't buy it anymore. This is aBASIC function of a management company. The bugs should have been worked outnlong before a change over. This excuse is unbelievable.

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  9. AnonymousJune 2, 2011 at 3:00 PM

    You called DRM? I was told they would not take phone complaints any longer ...

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  10. AnonymousJune 2, 2011 at 5:24 PM

    This is the 1 pm poster and I emailed Brandi. I did not call DRM. Brandi is pretty good about getting back to emails.

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  11. AnonymousJune 3, 2011 at 8:33 AM

    DRM touts being part of a huge management company but they can't get a switch over of monthly bill right after months and months?

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  12. AnonymousJune 3, 2011 at 6:22 PM

    I just got mine today!!!

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  13. AnonymousJune 4, 2011 at 5:44 PM

    So make sure you do not pay a late fee. DRM can not charge for their delinquency. Just pay your HOA dues once you receive a bill. End of story. The question here is why does this happen if we are paying for them to "manage" our property?

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  14. AnonymousJune 5, 2011 at 11:44 PM

    To 544, good point. Thank you.

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  15. AnonymousJune 8, 2011 at 10:47 PM

    I hope the board deals with this.

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